Thank you for taking the time to tell us your question, we apologize for this and have a detailed understanding and record of your complaint.
We apologize for this, it is definitely not the experience we want to give you. We understand that this may be a problem for you and we are committed to solving it as best we can.
We value your feedback and use it as an opportunity to improve our services and products. We are committed to taking necessary measures to prevent similar problems from happening again.
We appreciate your complaints as your feedback helps us improve our service quality and customer satisfaction. If you have any further questions or need further assistance, please feel free to contact us. Our customer service team is ready to go for Your service.
We apologize again for the inconvenience you have caused, and thank you for your understanding and patience.